SUPPORT

We know that having professional support is crucial for any business regardless of its size and type.

Therefore, providing exceptional customer services experience to our merchants is just as vital to us as providing them with attractive rates.

Knowledgeable Stuff

Once our client, you shall be introduced to a dedicated, knowledgeable member of our staff to answer your questions 24/7. This will be your 'go to' person of your needs from day to day operation queries, account statements and more. Personal concierge will be knowledgeable about your business and its needs and always be ready to help when needed.

Personalized Support

Never again will you have to spend hours on the phone explaining your situation to different representatives while being transferred from one end to the other. Whenever you need to contact us, all you have to do is reach out to your personal concierge and you can rest be assured, that he will serve as your reliable friend, a person you can trust and count on.

In-house Technical Support

We care about your business and your call will be answered by one of our experienced and friendly employees round the clock. Clients are our priority and support operates with our client´┐Żs best interest in mind. We know how important it is to resolve any technical issues when it comes to receiving payments. If the same requires the replacement of a terminal or any other equipment, we will have it done within 24 hours.